Shop confidently
with Tamara!

With Tamara’s Buyer Protection Program, your shopping experience is in safe hands. We’re committed to ensuring you can shop with confidence every time.
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Buyer Protection Program

Shopping should be hassle-free and secure. Our Buyer Protection Program lets you shop with peace of mind, knowing we’re here to help if anything goes wrong. Whether your order doesn’t arrive or isn’t what you expected, we’ve got your back! *T&Cs apply

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buyer protection program

Your peace of mind is our top priority

With our Buyer Protection Program, shop with complete confidence:

  • Didn’t receive your order? We’ll help track it down or issue a refund if needed.

  • Product not as described? Received something defective or different from what you expected? We’ll work to make it right.

  • Refund/cancellation problems? If your refund or cancellation request hasn't been processed by the store, we’ll step in to ensure things are sorted smoothly.

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your peace of mind

Get Your Solution

We’re here to help! Our goal is to resolve most issues within 21 calendar days. Our dedicated team will dive into the details, contact the store on your behalf, and work tirelessly to provide you with a swift resolution. You can count on us to make things right!

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get your solution added

Shop with peace of mind

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Available on the App Store & Play Store

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Simplify your shopping with Tamara
Tamara Finance Company (a joint-stock Saudi company)
Under the Supervision and control of The Saudi Central Bank (SAMA) as per Permit No: 74/AH/202306
The capital is 515,000,000 Saudi Riyals.
Commercial Registration No: 1010627663. Unified No: 7016874419. Tel. 8001240441.
King Abdullah Branch Road, King Salman Dist. Building No. 2907, Postal Code 12444, Riyadh, Kingdom of Saudi Arabia.
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Tamara is available in Saudi Arabia, the United Arab Emirates, and Kuwait.

Tamara is available in Saudi Arabia, the United Arab Emirates, and Kuwait.

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